Legal
Refund Policy
Effective date: April 16, 2026
General Policy
Because NoteShareLab is a digital software product with immediate account-based delivery, refunds are reviewed case by case. We aim to be fair and reasonable when there is a genuine fulfillment or billing issue.
Refunds May Be Approved For
- Duplicate purchases.
- Accidental charges reported promptly.
- Technical fulfillment failures where paid access was not delivered and we cannot resolve the issue within a reasonable time.
- Billing errors caused by our system or payment configuration.
Refunds May Be Declined For
- Change of mind after successful delivery and activation of digital access.
- Requests made after extended use of paid features.
- Issues caused by third-party platform changes, unsupported environments, or misuse of the product outside documented scope.
How To Request A Refund
Email admin@notesharelab.com with your purchase email, order reference, and a short explanation of the issue. We will review the request and reply as soon as reasonably possible.
Chargebacks
If you experience a billing problem, please contact us first before filing a chargeback. We prefer to resolve legitimate issues directly and quickly.
Contact
Refund support: admin@notesharelab.com