Privacy Policy

Overview

NoteShareLab is a digital software product that helps users move web pages, videos, conversations, and files into NotebookLM more efficiently. This policy explains what information we collect, how we use it, and how users can contact us.

Information We Collect

• Account information such as email address and password hash when you sign in or when an account is created for you.
• Product usage information needed to operate plan limits, account status, and feature access.
• Support and feedback information that you submit through the website or by email.
• Basic technical information such as browser user agent, IP address, and page URL when feedback is submitted or when service security requires it.

How We Use Information

• To provide access to NoteShareLab features and manage Free, Pro, and Lifetime plans.
• To process purchases, activate licenses, and update account access after payment.
• To respond to support requests, investigate bugs, and improve product stability.
• To prevent fraud, abuse, and unauthorized access.

Payments

Payments may be processed by third-party payment providers or merchant-of-record platforms. We do not store full payment card details on our own servers. Payment providers may collect billing and transaction information under their own privacy terms.

Data Sharing

We do not sell personal information. We may share limited information with service providers that help us operate email, hosting, analytics, authentication, customer support, or payments, only as needed to run the service.

Data Retention

We keep account and transaction records for as long as reasonably needed to operate the service, maintain security, resolve disputes, and comply with legal obligations. You may contact us if you want to request deletion of your account data, subject to any legal or operational retention requirements.

Security

We use reasonable administrative and technical measures to protect account and service data. No online system can guarantee absolute security, so users should also protect their own devices and passwords.

Your Choices

• You can contact us to request account updates or deletion.
• You can stop using the service at any time.
• You can contact us to ask privacy questions or report concerns.

Contact

For privacy questions or support, contact admin@notesharelab.com.